Archive for December, 2011

Public Speaking: 10 Tips to Improve Public Speaking Skills

Friday, December 30th, 2011

When I ask my audiences their number one challenge with public speaking, they overwhelmingly say, “to overcome the fear of public speaking.” It’s okay to have “butterflies.” The key is how to get them organized, focused and flying in formation. Here are 10 tips for delivering a more powerful, persuasive presentation. Practice these techniques consistently to improve public speaking skills.

1. 95% of your success is determined before the presentation. Your audience will know if you didn’t rehearse. Rehearsing, or “rehearing” yourself minimizes 75% of your nervousness. Rehearse standing up, or better yet, ask someone to videotape you. The camera will be your most objective ally. The more comfortable you become with your material via rehearsing, the more comfortable you will be with your body language.

2. Either memorize or “know cold” your opener and close. Two minutes each for an opener and a close is enough. The most important thing your audience will remember is your closing. Second most important thing they’ll remember is your opener. Start with something attention grabbing, like a quote or statistic, which relates to your topic. Never start with, “Good Morning.” It is obvious and boring.

3. Public Speaking: 24 hours before your presentation:

A. Have a quiet dinner with a quiet friend. (This may or may not be your spouse!) You won’t be as concerned about your public speaking skills if you can put your nervous system on glide.

B. The evening before, put your presentation on audiocassette as background noise one hour before retiring. Listen to your opener and close before bedtime as a review.

C. No massive changes 24 hours before. Nothing increases the fear of public speaking more than rewritting your material at the last minute. Impromptu speeches notwithstanding.

D. Visualize your presentation going smoothly and successfully. All Olympic athletes use this technique, and it works with public speaking as well.

E. Review your notes and visual aids the evening before. Your notes should only be “fast food for the eyes” in bullet form, and are NEVER read to the audience.

F. Eat a good high protein breakfast the morning of your presentation. Even if you’re not speaking until that evening, feed your mind and body the proper fuel.

4. Before your presentation, check yourself in a full-length mirror. A dear friend of mine forgot to do this. During her keynote speech in front of hundreds, someone quietly pointed out that her skirt was tucked into her pantyhose!

5. Public speaking and purpose: When organizing your talk, define your purpose. Why are you there? Why are they there? Is this a sales presentation? A community watch group? If you present technical information, is this an information/knowledge transfer or a decision briefing? When presenting technical information make certain not to overload your audience with too much detail, or too much on each slide. Tailor your message. Define your objective.

6. Know your audience before designing your opener and close. It is imperative that you “speak the language” of your audience. What are their ages? Percentage of males/females? Are they highly technical or non-technical? Do they want to be there or is this mandatory? What are their expectations? If you are a scientist or engineer, speak to the “lowest common denominator.” Technical presenters have a propensity to use a lot of technical jargon. Does the person in charge of funding understand the language?

7. Avoid using too many slides. Visual aids are wonderful tools as long as they’re used to enhance the information. A common mistake is using the visual aids as the presentation. Look at the audience frequently to establish rapport and a connection. In almost every presentation, you are there to “sell” them not simply “tell” them. Do not look at your visual aids other than a quick glance, and never read them. Never turn your back on the audience to read slides. They will not look at your slides. Their minds will start to wander. Remember, you are your own best visual aid.

8. Good public speaking skills mean being prepared. As the saying goes, prior planning prevents predictably poor performance. Planning and preparation will reduce nervousness 75%. Again, your audience will know if you didn’t rehearse. Consider hiring a public speaking coach. The dollars invested may well be worth their weight in gold.

9. The Q & A period and how to handle a hostile audience. The second most frequent comment I hear in my public speaking seminars is “What if they ask a question and I don’t know the answer?” Or, “What if someone in the audience is a know-it-all and doesn’t like me?” Avoid being argumentative. If you don’t know the answer, ask if someone in the audience has the answer. Or, simply let them know when you will get back to them. Make certain you do. When you lie you die. It destroys your credibility.

10. Variety and venue. Variety serves as a “wake up call” to your audience. Examples of adding variety: humor, relevant stories, quotes, voice inflection, paired and group activities, pauses, audience participation in the question and answer period, and slides or other multimedia. As for your venue, are your visual aids appropriate to your size of audience? Will everyone be able to see them?

Lastly, make sure to confirm the time, date, and place with the appropriate contact person. If possible, arrange to see the room ahead of time so you can practice visualizing in the exact location of your presentation. At the minimum, arrive at least one hour ahead of time. To improve public speaking skills, and overcome nervousness, nothing works like being prepared.

Copyright 2006 Colleen Kettenhofen

Colleen Kettenhofen is a motivational speaker, workplace expert, & co-author of “The Masters of Success,” as featured on the Today Show, along with Ken Blanchard and Jack Canfield. http://www.ColleenSpeaks.com Topics: leadership, management, difficult people, success, public speaking. To order the book, or for free articles and newsletter visit http://www.ColleenSpeaks.com You are free to reprint or repost this information provided Colleen Kettenhofen’s name and website is provided with the article.

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Childcare – Knowing Which Provider Suits the Home

Friday, December 9th, 2011

Both parents that are employed have become a common setup in most families today. The society has become open-minded with the need for mothers to help provide for the family. Thus, proper child-rearing has been a strong and primary concern for working parents especially if children have reached the school age. The parents’ responsibility is to find reputable institutions or individuals which will provide the proper childcare that the children needs.

Childcare Options

Childcare refers to the supervision of children in the absence of parents or guardians. Childcare is called for when there are minor children in the house that needs taking care of. When parents are away from work, the childcare provider shall act as the second parent. In some cases, parents require childcare for children when they need to spend quality time together away from home.

Depending on situations of parents and the age of children, childcare may be an every day or occasional requirement. Childcare may be done in the home of the kids, in the home of the childcare provider or in an established childcare or daycare centres.

Most parents choose in-home childcare such as the nanny, babysitter, au pair and governess because of the belief that their home is safer for the children.

The Nanny

In the old days, nannies are employed only by the rich or the aristocrats. Nowadays, many families employ nannies for childcare excluding the traditional concept of a nanny who wears a uniform.

A nanny is an individual who looks after children to provide the necessary childcare. Basic duties include childcare during the agreed hours set by the employer; supports the intellectual and social development of children; protection of children from harm; meal preparations; proper communication with the employers; and sometimes maintenance of cleanliness of the home.

The nanny may be hired as a live-in or live-out employee on a full-time basis. Formal training is not commonly required but advantageous. Parents prefer that a nanny has previous on the job experience.

The Babysitter

Unlike a nanny, a babysitter is hired on a part-time basis only usually when parents are still at work or out on weekends. Babysitting requires no formal training. Mostly, babysitters are teenagers who need the extra money. While training is not required, babysitters should have the right skills in times of emergency.

The Au Pair

A French term which means “equal to”, the au pair is a foreigner, usually an unmarried woman of 18 to 26 years old, who visits a host family for a period of two years. The au pair is intended to be considered a part of the family and receives a personal allowance and a private room. During her stay, the au pair is tasked to help in childcare and household chores of the host family.

Considering the meaning, the au pair is not a domestic helper. An au pair is included in all the daily activities of the family and attends social events with them. Being an au pair is an opportunity for travel and cultural exposure.

The Governess

The governess is a trained and educated childcare provider who is solely employed for the education of children.

Choosing the right childcare option for the family takes considerable time and extensive research. It is noteworthy to consider that parents should never depend on childcare providers alone to support the growth of children. More importantly, parents must remain to balance time to be with the children in the growing up years.

Grunty’s day care nursery is a long established Nursery School based in Blackpool. Grunty’s is part of Partington’s Holiday Centres

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Business Success and Failure is a Team Sport – The Art & Science of Managing Teams

Saturday, December 3rd, 2011

The Image: Jacques, the manager of a huge large pipe manufacturing business describes team dynamics.

“A pipe, no matter how thick or long it is, is only as strong and reliable as its thinnest, weakest part. All our pipes come out looking great on the surface. It’s only when we put them through our scanners that we can see whether the pipe is fit for shipping. So, too, like our teams. We only know how competent, strong and functional they are under the stresses and strains of everyday manufacturing demands. Sometimes they just blow up!”

What A Team Is: A group of individuals working in sync, with competence and motivation to accomplish a common objective. A high performing team has a dynamic, sometimes conflicted, energy that propels it forward in the service of achieving its purposes.

A Group is Like: A bunch of people on a bus. All heading in the same direction. Driven by the bus driver. People don’t talk with each other. They get on and off as they please. The only commonality is the vehicle.

Key Action Words/Phrases of A Team: Accountability. Self-responsibility. Conflict. Problem-solving. Clear Objectives. Formal leader. Informal leaders. Celebration. Temporary. Individual roles are critical to and subordinate to team goals.

“I” is each of the parts that forms the “we” that pull together to make it about the bigger “us.”

Working Images of Teams: Cirque de Soleil. Top Gun. An aircraft carrier. A surgical team. A flash mob dance.

Dysfunctional Groups: The Senate. Detroit Lions Football Team.

Each individual on a team is responsible for the approach, achieving the assigned goals and the internal processes that helps or hinders progress.

Business is a team sport. Actually life is a team sport — a fact which many people ignore at their peril.

A team without a leader is like a child without a supervising adult. The best teams are self-governed and enforce their own peer-based discipline and they have a formal leader to guide them. The Miami dolphins without Don Shula would not have had a no-loss season. Microsoft with Bill Gates? Apple sans Steve jobs?

A team generates and regulates a sense of unity among its disparate individuals. It also leverages individual performances into team accountability and outcomes.

Without an effective management team a company will not likely be able to develop its teams.

Incompetence flows downhill.

Policies and corporate strategies do not a high performance team culture make.

Managers, as team leaders, have the tension-filled, opposing challenge of exercising the right authority and inclusiveness. That’s the art.

It is best when a team sets its own goals and processes based upon the inputs from its members. That’s the science.

A well-mixed team made up of individuals with differing style and skills, and who are committed to the team, can produce for the organization.

A high functioning team is flexible enough to shift – sometimes smoothly, sometimes with turbulence — leadership roles among the members to fit the situation.

To get your FR.EE Instant Copy of — A TASTE of GENIUS — an introduction to building team competencies and motivation for fun and profit. Go to http://www.subject2change.ca

From Dr. Jim Sellner, PhD.,DipC. — working with Zoomers & Super Zoomers managers to experience more joy, health and a sense of abundance.

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